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Highline Design & Build
Cookie Policy

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Cookie Policy

Cookies

By using the website of you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.

We use cookies to track visitors to our website; these details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to geo-target our users, to make websites more personal and relevant to you.

Below are the third party tools we use:

Google Analytics

Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.

Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.

We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google’s privacy policy.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: Google Analytics Opt-out Browser Add-on

Google Analytics Advertiser

We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:

  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting
  • Remarketing with Google Analytics

This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.

Google AdWords

We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.

DoubleClick

We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.

Website Optimiser

Our website optimiser uses cookies to remember your search history. The information collected is anonymous and not personally identifiable, and allows us to generate more relevant results for your searches in the future.

Call Tracking

We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future. If you phone us, your call may be recorded for training and quality purposes.

Visitor Tracking

We often record and monitor user’s behaviour around a website to analyse how we can improve its performance.

FAQs
How long will my project take?

Each project is different and the size of the build will determine the time it will take to complete; however, an average rear extension/loft conversion will take approximately six weeks from start to finish.

Will I be able to live in my property while the work goes on?

Yes, you will be able to live in the property. If this is the case, we will attempt to leave the breaking through into the house until as late as possible in the project.

Will someone be on site every day?

Yes, we will have someone on site every day. However, the caveat to this is if we are waiting on drying times or materials. That being said, we will endeavour to have a team member/team members present as much as possible to ensure the project is completed in a timely manner.

Will an extension add value to my property?

Absolutely, it is becoming more and more popular to add space to your existing property instead of the hassle and fees involved with moving. Adding additional square meterage can add up to 10-20% onto the market value.

Can you help with plans/designs?

Of course, we can offer suggestions and ideas, and show you previous projects. We can also arrange for you to visit a previous project if required. We have built relationships with trusted architects and can introduce you to our preferred contacts in order to obtain your drawings.

How long does it take to get planning permission?

It will depend upon whether you are applying for permitted planning or full planning permission. Different councils work to different timescales; however, as a guide from submission of plans it will take approximately 8-12 weeks.

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